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Can’t refund

Henry900
Contributor

Can’t refund

I’m trying to refund back a friend that sent me money so I go click Summery to view the transaction, and the. Click on issue a refund, it then takes me to a second page and there’s no more refund to click on to send back the money .. I have refunded a few times without any issues and now the refund isn’t there on the second page .. is PayPal down on refunding ?