Account Type Downgrade

JimmyAglah
Contributor
Contributor

I have been trying to downgrade from  a business account to a regular one. When I started the upgrade process, I realised my business was not ready to take off so I sent several emails to support to help me revert to my regular PayPal account to no avail.
I'm wondering what next step I can take to have this sorted out.

Any advice will be helpful!

 

Regards

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JimmyAglah

 

Only customer services can downgrade it for you  >>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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