I have not received the item that was purchased.

pstrullmyer
New Community Member

I have not received the item that was purchased on e-bay  and was paid with by Paypal.  When I e-mailed the seller the e-mail was returned because the e-mail account had been closed.  Help!

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1 REPLY 1

Misty11
Advisor
Advisor

Hello pstrullmyer,

 

I am sorry this happened to you, you can file a dispute on the transaction and the seller will be notified from PayPal there is a problem with the transaction. If you still do not get a response from the seller you can escalate the dispute to a claim and PayPal will review the transaction. You can file a dispute by going to your history log, locate the transaction (click on the blue details link) scroll to the bottom of the page and click on report a problem. I hope this helps.

 

Smiley HappyMisty

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