Reply
Posts: 4
Kudos: 0
Accepted Solutions: 0

USPS require Buyer's TEL No. if it is EXPRESS International mail buy eBay does not give it anymore

I had a buyer who bought an item of my eBay listings and chose International Express mail.

Express is express, the buyer expect prompt shipping from us and they paid the expensive shipping cost.

 

What problem is now eBay does not give  the buyer's contact information to seller (they used to give but not now).

USPS reuire the buyer's TEL No. if it is EXPRESS for correct delivery.

eBay tells us that you have to contact the buyer and get the TEL No. from the buyer directly.

 

Contacting buyer and get the response takes at least 2-3 days and how can we ship the Express mail on the next day?

 

 

0 Kudos
Highlighted
Administrator PayPal_Adrian
Administrator
Posts: 5282
Kudos: 469
Accepted Solutions: 126

Re: USPS require Buyer's TEL No. if it is EXPRESS International mail buy eBay does not give it anymo

Welcome to the boards!

 

If the number is a requirement for your shipping vendor, one option you may consider is requesting in the listing that international buyers provide their phone number in the notes section of the payment.  This way, you can ship the next day!

 

Thanks!

 

Adrian

Was my post helpful? If so, please give me a kudos!

Did my post solve the issue? If so, please accept it as a solution!
0 Kudos