Accidently paid shipping twice when I used paypal shipping label

sunnyd
New Community Member

I Accidently paid ebay twice when I paid for shipping to create a label....on the first one I noticed that the return address was wrong eventhough I changed it in my paypal seller account...so I voided the label and I Assumed that this would void my payment also and so I created a new label w/the current info. and paid again....How do I get refunded for the addtional shipping....it is posted as 2 different transactions.

 

Thanks.

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

Hi sunnyd!

 

If you successfully voided the label, you should receive a refund within 15-21 days.  I would check with eBay customer support to make sure the label is voided; some shippers may only allow you to void a label within the first 24 hours.

 

Hope this helps,

 

Adrian

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