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Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

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Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Hi! I have integrated the Paypal Express checkout with my Shopify store and I am now checking if Paypal is working well for payments (for Paypal accounts and credit cards).

Every time, everything seems to work fine, until the very last step where it tells me that the session expired and I need to connect again.

I've tried 3 different browsers, with 2 credit cards, and my Paypal account seems to be well configured.

Any help would be appreciated, as I have no idea where the problem is coming from...

Thanks

 

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Moderator

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Can you give me the Express Checkout token for this attempt please?

9 REPLIES
Moderator

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Can you give me the Express Checkout token for this attempt please?

Member

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

sir, i am also facing this problem with my store please help me to solve .my express checkout toke is (EC-8EW868223X298652B)

Screenshot (439).png

 

 

Moderator

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Hi I looked up  the token provided EC-8EW868223X298652B and it failed because the seller account configured in your ExpressCheckout integration and the buyer used for this payment attempt are the same. You can't pay "yourself" but need to provide a different account than your seller account as buyer.

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Hi! I am closed my old multiple Paypal account. now I have a single account I have integrated again my new Paypal Express checkout with my Shopify store and I am now checking if Paypal is working well for payments

Every time, everything seems to work fine, until the very last step where it tells me that the session expired and I need to connect again.

I've tried 3 different browsers with clear cookies, with 2 debit cards, and again my New Paypal account seems to be well configured.

Any help would be appreciated, as I have no idea where the problem is coming from...

my express checkout toke is EC-88C13642E6728835Y

please solve my problem?Screenshot (446).png

 

Screenshot (447).png

 

 

 

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Hi! I am closed my old multiple Paypal account. now I have a single account I have integrated again my new Paypal Express checkout with my Shopify store and I am now checking if Paypal is working well for payments

Every time, everything seems to work fine, until the very last step where it tells me that the session expired and I need to connect again.

I've tried 3 different browsers with clear cookies, with 2 debit cards, and again my New Paypal account seems to be well configured.

Any help would be appreciated, as I have no idea where the problem is coming from...

my express checkout toke is EC-88C13642E6728835Y

please solve my problem?

Screenshot (446).pngScreenshot (449).pngScreenshot (447).png

Moderator

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

HI, I checked the logs and I see that both seller and buyer are from India and  the currency is USD. For Indian domestic transactions, buyer and seller from India, you can only use the currency INR but at the moment is a limited function to use INR. Try with a non-domestic buyer, and USD, you should be able to process the payment, in case not please share the Ec-token so I can double check it in the logs.

New Community Member

Re: Paypal Express Chekout Integeration with Shopify giving error "RETURN TO MERCHANT"

Hey there i am using my paypal account for my shopify store as a payment gateway but when i try to checkout it directs me to a page that says "RETURN TO MERCHANT", i have tried several times and with various domestic accounts i am from india and the currency of my online store is USD but earliear there was no problem like this.Please Help

Moderator

Re: Paypal Express Chekout Integeration with Shopify giving error "RETURN TO MERCHANT"

Hi, if you share a token from your API calls I can have a look. The token is like this example: EC-ABC1234DEFG5678

New Community Member

Re: Paypal Express Chekout Integeration with Shopify giving error "Session Timed Out"

Hey,

 

I'm having the same problem and was wondering if there was a solution to this limitation. 

 

Thanks,

Rohan