No email confirmation for payement

Willinghealth
New Community Member

Hi

a client has paid me through Paypal, took my email address .. they've received a confirmation .but I've received no email confirmation let alone payement gone through, into account.

shouldnt a message appear in my email inbox at least within a couple of hours?

whats the normal please?

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1 REPLY 1

MTS_Andre
Moderator
Moderator

Hi, yes you should receive a confirmation email. If not please contact the Customer Service so that they can eventually open a request to double check that.

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