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refund help please

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Contributor

refund help please

Hi everyone,

 

I would be grateful for some help please. 

 

I ordered two dies from china I received one and not the other, after a lot of too and fro i opened a case and won. The problem is instead of receiving the £2.85 for the missing die I was refunded the full £5.69 instead. I have no idea how to contact paypal to rectify the issue. I would be very, very grateful for any help.

 

Michaela Sidebottom

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: refund help please

@booboo17

 

Send money > (select which option you want) > put in amount > put in sellers email address > check > send.

 

OR

 

you can email the seller and ask them to send you a money request to click on and pay.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
4 REPLIES
Volunteer Advisor

Re: refund help please

@booboo17

 

You can always just pay the seller again for the over-refund?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: refund help please

Thank you, I didn't know I could do that. Please could you just advise me as how to do it. I would be so grateful.

Thank you so much

Volunteer Advisor

Re: refund help please

@booboo17

 

Send money > (select which option you want) > put in amount > put in sellers email address > check > send.

 

OR

 

you can email the seller and ask them to send you a money request to click on and pay.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: refund help please

Thank you so much, I have sent them an email for money request.