payment for purchase resulted in a direct debit being set up

ExRhodie
Contributor
Contributor

Is there a glitch with Paypal as I recently bought an item & paid using Paypal, via Ebay, & then I go through my bank account & find that there is now a direct debit set up to come off quarterly for the amount of £15-98, I traced it back to the seller via Google/Amazon & Ebay. I have cancelled the dircet Debit along with the seller, who has in turn contacted me back.

Can Paypal shed some light on this, this was/is the only payment that was set up as a direct debit.

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello ExRhodie,

 

Welcome to the PayPal community.

 

Some vendors have a  subscription service so when you sign up it should tell you at the checkout that this will be a monthly payment. I would recommend checking that the agreement has now been cancelled so no further payments can be made. Here is how you cancel a subscription: goo.gl/LN8PGd.

 

-Donna

 

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