hi i have a claim in at the moment and paypal are asking me to respond but there is nothing to respond to i cant see anything on the page to respond to what shall i do i have emailed paypal about this but not heard from them yet it states that the claim is waiting for my responce but there is nothing i can see to respond to on the page please help thanks ani
If it is a PayPal Claim then it is no longer in Dispute status. You can only communicate with the buyer when it is still in dispute status, so it appears in this case the buyer escalated the Dispute directly to a PayPal Claim. The awaiting your response message means that PayPal might want some information from you once they review the case.
i have the same problem, i bought a bridesmaid dress and not recieved anything over 40 days ago now, i opened a dispute with paypal and they have sent me a tracking number and are asking me to respond, i don't see anywhere to respond too and i still haven't recieved my item
