dispute ebay fraudulent use of account please please help

Alana12
Contributor
Contributor

Hi sold an item on friday (expensive) which i posted today via royal mail special delivery fully tracked and insured. I have just recieved any email saying teh funds have been held as a dispute unauthorised account activity claim payment reversal. i entered all the information i have incuding tracking etc..... but not sure it went in ok as it said error. on the dispute log i cant see anywhere i can enter it again or upload photos of the reciept etc....

 

what will happen as i have near £200 of funds eld and the item on its way. 

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Alana12
Contributor
Contributor

everytime i look at my case it has updated to say i have spoken with paypal. they sent me a link to upload docs as i couldnt before to which i have done, but they aren't showing in the files on the case?

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