Unauthorised payment

Dannsmithh22
New Community Member
Someone has gone on to my account and spent a lot of money! how can I get my money back?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dannsmithh22

 

File for an unauthorised purchase via the ''resolve a problem link'' lower left of your paypal summary page and go from there.

 

Then inform your funding sources eg bank or card so they can look out for suspicious activity on your accounts.

 

Then do an anti-virus scan etc on your computer.

 

Then change your paypal password and security questions.


Advice is voluntary.
Kudos / Solution appreciated.
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