Selected wrong reason for dispute
MitchSmale
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Posted on
Aug-01-2013
12:02 AM
Went to dispute an item I never received, but clicked 'item received didn't match description' and now I can't change it to 'item never received' How do I change this?
1 REPLY 1
kernowlass
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Aug-01-2013
01:39 AM
You need to contact customer services and see if they will change it for you, not sure that they can though.
Contact us bottom of paypal pages > use the call us option on the left (fees apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent.
Advice is voluntary.
Kudos / Solution appreciated.
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