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Payment dispute claim

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KennedyObiero
Contributor
Posted on
I am currently at the third phase,"Awaiting other party's response",what does this mean and for how long do i wait until the next phase
4 REPLIES 4

Payment dispute claim

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kernowlass
Esteemed Advisor

@KennedyObiero

 

Have you escalated the dispute to a claim yet??


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Payment dispute claim

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KennedyObiero
Contributor

Yes,i did that.

Payment dispute claim

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kernowlass
Esteemed Advisor

@KennedyObiero

 

In that case paypal normally give the seller 10 days to provide a tracking number that proves delivery of tte item to you (if its a dispute for non receipt of item), and if they don't then they will review / refund within 48 hours of the 10 days deadline.


Advice is voluntary.
Kudos / Solution appreciated.

Payment dispute claim

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KennedyObiero
Contributor

Sorry i dont understand most of these things?What if it was in case of a reversal?Thanks i appreciate your help

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