Opened dispute

[Oldviglen]

I opened a "not received" dispute yesterday, how long should I leave it open for before escalating if I don't get a satisfactory response from seller.

i haven't had any response yet from the seller. I know people have work and holidays and it's the summer!!

[kernowlass]

Thats up to you, some escalate within a few days if no response at all some wait until they are nearing the 20 day cut off point.

Entirely your choice.

____________________________

I give up my time to help you so a thank you or kudos would be cool.

Marking one of my replies as a solution would be appreciated if I sorted your problem.

[PinkDiamond169]

If you get no response in around 4 days, Then I'd esclate the dispute to a claim. As PayPal don't get invovled or review it until it is a claim.  If they don't have any tracking info the claim will go in your favor.

Good luck 🙂