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Opened dispute

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Oldviglen
Contributor
Posted on

I opened a "not received" dispute yesterday, how long should I leave it open for before escalating if I don't get a satisfactory response from seller.

 

i haven't had any response yet from the seller. I know people have work and holidays and it's the summer!!

2 REPLIES 2

Opened dispute

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kernowlass
Esteemed Advisor

Thats up to you, some escalate within a few days if no response at all some wait until they are nearing the 20 day cut off point.

 

Entirely your choice.

 

 

 

 

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Opened dispute

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PinkDiamond169
Contributor

If you get no response in around 4 days, Then I'd esclate the dispute to a claim. As PayPal don't get invovled or review it until it is a claim.  If they don't have any tracking info the claim will go in your favor.

 

Good luck 🙂

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