On the 11th January I bought an item through Mothercare for £55. I topped up my Paypal account with the £55 and it shows on my bank statement as "PAYPAL ACCOUNT" - listed as a Debit transaction. The money was then taken from my Paypal account on the 12th January and I recieved the item two days later. When i logged into my bank 2 days ago on the 17th January another £55 has been taken - listed as a "PAYPAL PAYMENT" however this is listed as a direct debit transaction and there is no record of the money being in my Paypal account.
What the hell is going on. I didn't set up a direct debit and I certainly didn't authorise for money to be taken from my bank without my knowledge.
Where is my money and how can I have it refunded?
