Fraudulent purchasing through my account

[cnhuney]

Today I received 2 emails claiming that I had purchased two gift cards on eBay through my pay pal account, each gift card amounting upwards of $350. I reported this to PayPal using the steps in the resolution center but I'm afraid I won't get my money back?

[minty1]

Hi cnhuney

Only ppal will be able to tell u the answer

Escalate the dispute to a claim as soon as u can

[cnhuney]

How would I make a claim? And thank you for replying

[minty1 · Accepted solution]

On the dispute it will give u the option to escalate

U have to escalate within 20 days of the dispute being opened

Click resolution centre

View next to the dispute u are escalting

Escalate the dispute

Follow instructions

Click escalate to a claim