Dispute
paroparo
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Posted on
Apr-14-2016
11:27 AM
I recently sold a shirt to a customer and a couple weeks later she started a dispute. I provided tracking information however it said "address incorrect" or something similar to that.. Anyway, about a week later and the tracking says that it's now been delivered. I'm trying to make an appeal but whenever I try and click on the save tracking info button it says I haven't added any tracking information, I can't add any as i already added it when the disputed started. What can I do?
1 REPLY 1
PayPal_Dustin
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Apr-15-2016
10:57 AM
Hi paroparo,
Sorry for any frustration. You can send that info directly to the disputes team via email to complaint-response@paypal.com.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
- Dustin
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