Dispute ticket not being raised

Shirleywhirley
Contributor
Contributor

Twice I have tried to raise a dispute ticket on the website and twice been kicked off with an 'error message'. What's happening to that bit of the website and why can't my problem be logged?

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1 REPLY 1

Brandon-P
Frequent Contributor
Frequent Contributor

@Shirleywhirley wrote:

Twice I have tried to raise a dispute ticket on the website and twice been kicked off with an 'error message'. What's happening to that bit of the website and why can't my problem be logged?


Hi @Shirleywhirley,

 

Which error is displayed on the website? You can quote it, without any personal information included.

 

You can also ask a PayPal Customer Service adviser to open a claim, if the concerned transaction is entitled to one. Please click here to retrieve their contact number. You should use the phone option, to ensure the request is processed without additional delay.

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