Dispute of pending payments

[Peter20171]

I have 2 pending payments showing on my account that have been paid in full. One of them back in may but the still show as pending. What can i do. I have raised 3 complaint s with paypal and sent 20 emails but they will not respond ????

[tstark1986]

Are these Pay After Delivery payments? If they are, then it is a known issue with the site that mistakenly displays them as pending payments, though at this moment in time, there is no risk of the payments being taken again 🙂

[Peter20171]

Ok thank you i didnt know that i certainly wish they responded as quick as you did 👍😃

[bondejure]

Thanks a million, Peter. 😄

[Chicarol]

Thanks for response. These were things paid for  before delivery.  The company reimbursed me.  It shows on my account but not in the  balance.  

Is there a way to contact paypal direct 

[bondejure]

If the money was showing on your PayPal Balance, your could transfer it back to your bank account.

[bondejure · Accepted solution]

Hey there,

If this is an "Order" transaction, it may have been because the seller has not able to tagged the transaction as completed on their end.

Please get in touch with PayPal customer support directly.

Kudos would be appreciated.