Can a person whom had a dispute & claim reopen a closed case ?

[Paulh24]

Hi, approx 2 months ago I sold a guy some electronic equipment out of ebay & he payed via paypal in goods & services & has had no problems up until yesterday. This morning I got an email from paypal to say he had filed a claim for "goods not as decribed" and after contacting him & sucessfully sorting out his issues, which incidentally was his own fault ... we got things working again & the buyer was happy so closed the case. 

My question is ..... can he reopen this case at a later date if again he gets the sudden urge to start pressing buttons & mess up all equipment I sold him 8 weeks prior??

Tbh, I think he thought if he complains, I'll refund him but I don't work that way

Thanks

Paul

[kernowlass · Accepted solution]

@Paulh24

He can't re-open a closed paypal dispute but if he is still within time then he can open one on ebay OR if he funded his paypal payment via a credit card he can do a chargeback via his card issuer.