i do not ship out of the country. i sent an item to a buyers listed address (on ebay) at a UPS store in washington state.
i insured for full value of item and received notification of signature upon delivery. they then apparently forwarded package to buyer out of the country. buyer sent photo of box with canada label, customs pack, COD pack, delivery instructions to deliver to side of house, and 2 big stamps that it was INSPECTED BY CUSTOMS. NONE of these labels were mine.item was received damaged in canada.
i now have to give refund to buyer. why am i held accountable for what happened to package after it was delivered to original address. i fulfilled my obligation when i shipped, insured, to address supplied by buyer and received notification of delivery.
where does it say on ebay or paypal that i must be responsible for item forever and wherever it is sent????
