Why can I not dispute a transaction?

TNKILGORE
New Community Member

I have tried to dispute a transaction due to non delivery.  Paypal has stated they I can not open investigation for me to contact the seller whom I have to no avail. Why?

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1 REPLY 1

PayPal_Lilly
PayPal Employee
PayPal Employee

Hello TNKILGORE,

 

Were you able to open a dispute for the transaction through PayPal?  If so, were there details in the case showing why it closed?

 

Lilly

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