Paypal not closingDispute not Escalated after 20 Days?
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I sold an item on Ebay. Delivery Confirmation stated it was delivered. Buyer file item not received dispute. It has been 22 days and they never escalated to a claim. Paypal is holding my money. Everything I read says they automatically close the dispute after 20 days if the claim was not escalated. What do I do now that they aren't closing it? I am guessing the buyer "found" the package and never bothered closing the case. Either way I am out the money right now. Any ideas?
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If your item isn't over $250 and you have proof of delivery then PayPal will side with you in a not received dispute.
Just call PayPal and talk to the Investigations dept and they'll close the case in your favor.
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