Paypal made a mistake - how can I get it corrected?

Janet-G
Contributor
Contributor

Paypal left off the first letter of my buyer's email address.  I sent them an email about this but got no response.  I cannot send my buyer a reminder to pay, because the software will not allow me to correct the email address that Paypal has posted.  This auction closed Aug 17 and I want to be paid!

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2 REPLIES 2

BigKahuna97
Frequent Contributor
Frequent Contributor

What did they say you when called them?  At least your not one of those people who only sends e-mails right?

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Janet-G
Contributor
Contributor

Not everyone has a phone with unlimited minutes.  I DO prefer to transact business via email as much as possible.  Why would Paypal offer that option if they do not plan to respond?

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