Im new to paypal basically heres what happened. I brought an item and the seller ignored me ever since i paid. I file for a dispute They tell me i dont need to do anything and paypal will email me if they need me to provide additional information. I check my email everyday to make sure everything is ok. No emails. Then after a while my credit card gets charged! I log onto paypal and i found out case was closed and i cant do anything. Now what? Friend told me to file a dispute with cc company which i did. Anyway what else can i do to re dispute the case in paypal? I did not know i have to escalate the case and paypal never told me -- i found this out after reading the faq. Can i call paypal to reopen the case so i can esclate it?
