Dispute settled without any Evidence

bcapecodnovelty
New Community Member

I contacted a company in India (  Beadman Inc. ) to make a bead for me that fits all the european style bracelets . I had already had the bead made from another company and had the bead in my possession. I sent this company my bead and they said they could copy it exactley . They where to make  700 of them out of white copper and then silver plate them. They where also to make another 500 out of sterling silver . They where about 4 weeks late getting me the bead from our agreed upon delivery date. ( RED FLAG )   When i recieved the bead i immediatley sent them an email and told them the bead was horrible copy of what i had sent them . I also complained that it was made out of base metal and not out of the material we had agreed too. The bead is not saleable !! ( it looks like it was made by an 8yr old child ) When i complained to the company ( Beadman ) they said it was done by one of there crafsman and would do nothing about it . I asked where the rest of my shipment was ( The STERLING  silver ones ) And they said the shipment would follow in a few days.  I  went to my PayPal account and opened a dispute. I told Paypal of my problem .I said that i had the origanal bead and the beads the company sent me. I told them i would send them the beads so they could see for themselves.  The next day Paypal settled the dispute in the sellers favor !!!  WHY ??   I never got the chance to show them the evidence !!!  I thought this site was set up to protect us from these types of SCAMS !!  I still have not recieved the rest of the shipment !! I have contacted the company several times with no response .   Thanks PAYPAL  i`m out off  $ 900.00     

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2 REPLIES 2

BigKahuna97
Frequent Contributor
Frequent Contributor

Part of any business is a sample order.  A sample order is where you spend $50 or less typically to insure the product you are buying in bulk is what you want.  Are you saying the sample beads they sent did not match the beads you purchased in bulk?  No business would ever blindly buy bulk of any item without first receiving a sample of the finished product.  If they swapped the sample and finished product you may want to find the owner of the company and show him the evidence you have.

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I3ongwat3r
Frequent Contributor
Frequent Contributor

Go to your funding source, credit card or bank, file a reversal or chargeback.

 

 

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