Can't submit proof of shipping

gr8nana35
New Community Member

I mailed a package on 1/11/12 and the buyer entered a dispute claiming they did not receive the item. I have an insurance receipt and a printout from USPS shwing it's been accepted into the postal service. PayPal refunded money to the buyer and won't accept my proof.  I can't make an insurance claim for 21 days and can't protest PayPal's decision without a Delivery confirmation #.  What is my recourse?

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