Buyer claims item came with missing parts.
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Hi everybody, I recently sold something over a car forum for $60shipped. I took pictures prior to shipping showing the buyer exactly what he would get, but he now claims that there are missing parts. He opened a dispute demanding me to refund him $25. I told him i would offer him a refund if he sent it back, but he also demanded that i paid for shipping if he sent it back. I honestly just feel like im being taken advantaged of I dont really know what i can do or how to solve this case.
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I also have the weight on which the item was shipped, if the buyer sends the package back to me and the weight was less do i have a chance of getting my money back for the missing parts?
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