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I ordered a toy car from zzrays and instead received a tacky, plastic red ring! I opened a dispute which PayPal closed in favor of the seller because I received "a package". Why haven't they been blacklisted yet?!
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You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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did you open a dispute for non receipt of item OR item received but not as described?
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I did it as item not received because I never ordered a ring from anyone in the past 6 months and it never occurred to me that that could be the item they sent until I came here and saw that several others placed an order and received an item that wasn't what they paid for. Can I open another dispute do you think?
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You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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