you don't verify my address
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Hi,
I've sent a utility bill & bank statement (new documents within 3 months) to verify my address but I've received message
"You've submitted the wrong document."
I don't know why you aren't accepting my valid documents ?
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Account Limitations
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You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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OK thanks @kernowlass
I've already contacted customer support but they didn't do much except sending a notification to limitation team and nothing happened
I'll try sending a message via FB
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