what to do with scam sellers

yanivmoyal
Contributor
Contributor

I've ordered an item and received something completely unrelated 
I disputed the perches but the seller wants the item back - shipping the item back it's a hustle i did not ordered and obviously its a scam because the item I received worth 20 cents (USB lamp) but I ordered 3 trash bins and paid 59$

I do not want to return the product I want a full refund 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@yanivmoyal 

 

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.....select the correct one for your country.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.




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Kudos / Solution appreciated.
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