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we are unable to continue offering our services

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Contributor

we are unable to continue offering our services

Hello , 

 

Paypal closed my account with no reason, anyway, they closed in in December 2019 and they give me below massage 

 

Money will be held in your PayPal account for 180 days. After that lapse of time, we'll email you to explain how to withdraw your money.

 

its already 8 months and i didn't receive an email from their end , my account has 2000$ , please someone help me how to withdraw my money or transfer it to my Bank account 

 

Thanks 

1 REPLY 1
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Esteemed Advisor

Re: we are unable to continue offering our services

@ahmadlahash 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.