Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Juslo
Contributor
Contributor

Ok thanks

 

 

 

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sabaelkheir
New Community Member

is there a number to call Paypal from the east coast - I need to speak to someone, by the time they call me back I'm not available 

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VICTORSALVATO
Contributor
Contributor

phone # to contact pay pal

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kernowlass
Esteemed Advisor
Esteemed Advisor

@VICTORSALVATO 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230524BV
New Community Member

I need to talk to customer service

 

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doctorsportswin
New Community Member

PAYPAL client customer service NOW STINKS
they had a phone number where you could speak to tech support
but took it away, guess we no longer matter.

their paypal buttons do not work, and when you attempt
to create a new one, copy and paste code, it breaks, and
you can't get income for what you are generating

i have emailed them and no response and that STUPID robot
you can text chat with is worthless.  So you are NOT ALONE

 

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byrd324721
New Community Member

Does anyone know how to call paypal?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@byrd324721 


Contact options for Paypal at the moment are...

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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hrhkg14
Contributor
Contributor
I do not seem to have the 'E-mail Us' option for support but my friend has. When I call the hotline, voice prompt says it cannot find the code provided. I am unable to talk to a real agent.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@hrhkg14 


Contact options for Paypal at the moment are...

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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