We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
I suggested we all GO out to the social media platforms a make noise about PayPal irresponsibility. #PaypalScamSupporter
We are here in PayPals playground so no matter how we complain things will not change, and will have 0 visibility to other people out there being scam the same way we are.
PayPal gets its cut of the money for every sale no matter what. So if PayPal is not willing to protect us we will rice our voices.
I might add that on May 21st, PayPal contacted me with an offer from the Vango Group. I had escalated my complaint to a claim and changed it to product delivered not as advertised. The 10 rolls of Charmin that finally appeared in my mail box were 10 strange rolls of something else and although I spent $35.94, and was willing to give up and put this into the 'lesson learned' category, the $6 offered by Vango was better than nothing. PayPal actually did something and alyhough a full refund wasn't forthcoming, I took the six bucks and said,,, "never again"...
The answer to all your questions, the solution to all the complaints,,, is just an exercise in futility... Poating here really serves no useful purpose other than venting. PayPal is using the crutch of Covid19 and the Vango Group took advantage of that lapse. In the meantime, we the consumer,,, who trusted PaPal,,, was sold the bill of goods... I am out $35. PayPal has elevated my complaint to a claim but,,, I expect NO resolution forthcoming. What I received in lieu of Charmin Bath Tissue is a lesson in who can be trusted when things go south. I can add PaPal to the list of things that can no longer be trusted...