unusual problem (I hope)

hoo-boy1
Contributor
Contributor

on 1/9/20I sent a payment for a dvd of price of 15.54 . to seller chicchoc4u54 with del date of jan27 thru 30dio not receive it no luck contacting seller in addition it has not shown up on your site I have a copy saved on my email sent to seller that shosw the transaction..... helpplease!

Login to Me Too
1 REPLY 1

PayPal_Nick
Moderator
Moderator

Hi @hoo-boy1,

 

It sounds like you may have checked out as a guest. If that's the case, please contact our customer service for further assistance: @AskPayPal on Twitter, or Facebook Messenger:https://www.facebook.com/PayPal/, or contact PayPal Support at https://www.paypal.com/smarthelp/contact-us.

~Nick
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.