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Someone withdrew money from my account from a walmart today. Ive already contacted paypal and they told me to go to walmart and speak to them. well i did, but it did not happen at that specific walmart. How do i go about finding out which walmart it was and then going from there to get my money bcak?
Check the PayPal transaction details, surely it will list which Walmart the withdraw came from. (ie. a store number).
Thanks for reaching out on our Community Forum! Welcome!
I'm sorry to hear about this recent unauthorized activity. @pookie17116, just to make sure, did you file a case with PayPal? Unless a case is denied, we wouldn't normally recommend speaking to the merchant (Walmart) that the unauthorized activity occurred through.
If you did not file a case with our Customer Support, please call them back and ask to file an unauthorized case on this transaction.
Best of luck,
- Jon K
This same thing has happened to me. Paypal nor Walmart can tell me where the unauthorized transaction occurred. I have proof that I was not at WalMart at the time of the transaction. Paypal customer service is saying that this was 100% me and have been unhelpful. I have disputed this charge multiple times and do not know how else to show paypal this was not an authorized transaction.
I am ready to take legal action if necessary. @PayPal_JonK
Can I talk to someone who can make a difference?