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I'm so upset and don't know what to do. I have a paypal account and a paypal debit card. On Monday night there was an unauthorized debit card transaction on my account for $465. I have tried to go to the Resolution Center and dispute it but keep getting a message saying I'm not allowed to dispute it that I need to look at my user agreement. WTH? The $465 was pending and I thought maybe that was why but now it's no longer pending and it still won't work. This is my hard earned money. I think it's ridiculous I can't get a hold of paypal. I tried the automatic assistant and it said it would get my message to someone and they would get in touch with me. I've heard nothing. I called the number on the back of my debit card. No one available to take calls. I need to cancel the card because someone has obviously stolen the identity. I can't even do that. I'm so upset and frustrated.
Any help anyone can give me so that I can get my money back and cancel my card? This is very very upsetting and I don't know what to do.