unauthorized transaction on my card

ashugambhirg
New Community Member

Somebody charge on my card. I check the statement Showing paypal. I try to contact through phone number.

They IVR said try to report in help center. So i create a this account

i never create a paypal account. and never use.

Somebody Charge 9869 on my debit hdfc card..

Please refund me that money..

12:35PM 2020-11-18

<removed>

 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ashugambhirg 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.