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unauthorized purchase

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unauthorized purchase

I had an unauthorized purchase back on 6\14\19 ( I just found it) is it too late to reclaim that money??? what are my options???


Re: unauthorized purchase

Hello @catgorundog -


Thank you for posting about this. I know how concerning it can be to find an unauthorized transaction. It is not too late. You have 180 days to report or dispute a transaction within our system. You can find the steps on how to report the unauthorized transaction here. You will also want to change your password


Hope that helps! 

- Callie