unauthorized payment ,unauthorized account closed

CEZAR1984
Contributor
Contributor

hy all ,an unauthorized payment was made from my account and next second my paypal account was close and I couldn't log in anymore,i had to open a different account in order to send this msg.if anyone can help me with an answer I much appreciate that

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@CEZAR1984 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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CEZAR1984
Contributor
Contributor
Appreciate your help, thanks for the answer 👍P.S. I opened a new account and I send them a email with the id transactions which I receive in my email, hopefully they gonna get back to me , if not I’ll try your options!!!
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