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unauthorized charge

SOLVED
Member

unauthorized charge

May 27th at 2:45 in the morning a purchase was made with my credit card through PayPal.  

5/29/2018 Withdrawal @ CA <removed> PAYPAL <removed> ($63.49)

  I did not purchase anything!!!!  I called PayPal the referred me back to Ebay, they referred me back to Paypal an hour and forty five minuets later. ARRRR.  I guess a sellers account was hacked and somehow they got my credit card numbers.  The seller said Ebay told them it was resolved.  Maybe for him but not for me, as that money has been taken out of my account!!!.  So now I have no idea when and if I will get my money back, I have not received from anyone a commitment that I will receive my money back.  I have called my bank and reported the fraudulent purchase and cancelled my credit card.  I have looked into the resolution center about my report, there is nothing there!  Something is terribly wrong.  I guess my Ebay purchasing days are over.  I am just grateful no more money was taken out of my account for other fraudulent purchases.

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: unauthorized charge

@jthorup

 

1. A seller would not have your c.c. details if you paid via paypal.

2. Did you file an unauthorised transaction dispute in your paypal account for that transaction?

3. If you did and lost then you could do a chargeback via your card issuer.

4. If Paypal managed to get a refund for you it would go back to that card so don't remove it from your paypal account.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
2 REPLIES
Volunteer Advisor

Re: unauthorized charge

@jthorup

 

1. A seller would not have your c.c. details if you paid via paypal.

2. Did you file an unauthorised transaction dispute in your paypal account for that transaction?

3. If you did and lost then you could do a chargeback via your card issuer.

4. If Paypal managed to get a refund for you it would go back to that card so don't remove it from your paypal account.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: unauthorized charge

I was told to cancel my credit card.  What good would it do to leave my card active in PayPal only to maybe have more fraudulent purchases made.  I did #2. 

#3 Just filed so I have no idea.

#3 I cancelled my credit card on advice from Ebay.  

 


@kernowlass wrote:

@jthorup

 

1. A seller would not have your c.c. details if you paid via paypal.

2. Did you file an unauthorised transaction dispute in your paypal account for that transaction?

3. If you did and lost then you could do a chargeback via your card issuer.

4. If Paypal managed to get a refund for you it would go back to that card so don't remove it from your paypal account.



@kernowlass wrote:

@jthorup

 

1. A seller would not have your c.c. details if you paid via paypal.

2. Did you file an unauthorised transaction dispute in your paypal account for that transaction?

3. If you did and lost then you could do a chargeback via your card issuer.

4. If Paypal managed to get a refund for you it would go back to that card so don't remove it from your paypal account.