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unable to complete Identity verification process

New Community Member

unable to complete Identity verification process

Hi There.


My account was created as a personal account under a business name. now that the account balance has reached a certain point, PayPal has placed an Account Limitation restricting me to withdraw or use the money until I can verify the identity. In order to verify the identity I need to change the account name f to my name, but PayPal doesn't allow me to do this.

I have tried contacting the PayPal customer service via email and phone, both have proven to be fruitless. I need advice on how I can verify the account/change name or withdraw my funds.