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I just purchased something off of their clothing store, all they gave me was an invoice, no email about shipping, or anything else. Did you figure out whether or not they're a scam?
I'm sorry did you try to contact PayPal? I was able to cancel my invoice and cancel my order. I got scammed once and PayPal gave me an inconvenience credit and my bank took care of the dispute. I really hope you get a resolution
I'm sorry to hear you received an item that was different from what you ordered. I understand how frustrating this can be. If you have not already opened a dispute on the transaction, you can learn how to do that by visiting the link here. If you have already opened a dispute, you will want to make sure the case is filed under 'Significantly not as described'. If it is not, please contact our Customer Support by clicking 'Contact' at the bottom of any PayPal website page for available options, or reach out by Facebook or Twitter. They will be able to assist you in changing the reason code on the dispute.