I bought a smartphone online. after several weeks waiting I filed a dispute with paypal as ITEM NOT RECEIVED. shortly in 1 week i received a parcel from seller but item was not same as described. I received an earphone instead and by that time dispute was closed in favour of seller. I am unable to reopen dispute against the seller because of useless PayPal policy. I simply ask myself if PayPal could give buyers a chance to challenge the DISPUTES.
Every mail I am sending to PayPal does not go though, I don't know why !!!
PLEASE PayPal, It's real time to provide Buyers service like LIVE CHAT to RESOLUTION/ HELP centers to guide us easily.
STOP protecting sellers who steal people.
