suspected fraud eBay
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hi there I've posted an item, I have proof of postage and proof of item delivered and signed for? buyer is trying to claim item hasn't been delivered how can I resolve this
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Ask delivery co for address they delivered to. They may, or may not, tell you.
This happened to me too - parcel delivered to wrong address.
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Hello @rozzageorge2013,
I'm sorry to hear you're having some troubles with a recent transaction. If a buyer has filed an Item Not Received dispute, make sure you respond to your case through the Resolution Center as soon as possible with your tracking / delivery information. Here's a Help Center article on How to Respond to Your Dispute.
Cheers,
- Jon K
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