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Don't do any business with this site. They are a scam that does not deliver the product. They give tracking numbers that are fake or attached to other shipments that have been delivered. Fake email address and phone number not in service. The worst part is that paypal cannot see this scam as it is. They say that they investigated but with all the fake info I wonder how that could be.
I have been scammed as well. Ordered a desk and the UPS info said the package was 7.2 pounds and delivered overnight. Were either of your disputes resolved or refunded? My purchase was about 300 dollars so I really hope I get the refund.
Have you filed your complaint with Paypal yet? If not, wait. Go to the UPS site and your tracking information, make your claim that you did not receive the package, even though it says it was delivered. UPS will do a search on that tracking number and send you the information, where it originated and where it was delivered. Once you have that, file the complaint with Paypal. If you file the Paypal claim first, they will contact Vi van di, who will provide the tracking number they sent to you and because it is a valid tracking number your claim will be denied. If you can attach the UPS tracking details to your original complaint then you can demonstrate it is a fake number. The problem with Paypal claims is that once they contact Vi Van Di and a tracking number is provided then the case is closed. It is frustrating.
Hi! I also ordered a desk from there and was scammed almost $300 !! My case was closed due to them providing shipment details so I won't get a refund from PayPal but I did contact my bank and they should be refunding me. It's very disappointing that PayPal isn't looking into this more when clearly this has happened to several people. A desk weights more then 2.9 lbs and couldn't possibly get to my house as fast as they claim. Sorry this happened to you as well.
Since my case is closed, do I contact UPS then resubmit a claim to PayPal? I've never had this happen before so I'm not familiar with the process. I'm all about helping so others don't get scammed!
Same here. PayPal says they have confimation of delivery and wants me to get proof it wasnt delivered. Why use a trusted site like PayPal if they wont do thier job? Guess we gotta do thier job for them. Lets shutdown PayPal as well. They are just as bad, we trusted them with our money.