she swish limited
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I RECIEVED THE ORDER TOO TOO SMALL SO I SENT BACK . USPS TRACKING #9534910856970193398421, I NEVER HAVE RECIEVED REFUND FOR $45.50 ,I HAVE TRIED EVERYTHING TO GET MY MONEY RETURED TO ME . CAN YOU HELP ME ? THANK YOU .. BRENDA <removed>...
$45.50on May 5, 2020Shipped to BRENDA <removed>"Address"<removed> United StatesHave you received this order? 92612927005319010000498961 May 13, 2020, Sent by MANUAL Status: Shipped Category Retail Transaction ID 9XU2590547945451RSeller info She Swish Limited Invoice ID ivechiz1fwy6x57f0qshy2hlc3rudxrmaxzlPurchase details Perfect Fit Jeans Leggings $14.97 Perfect Fit Jeans Leggings $14.97 Perfect Fit Jeans Leggings (Discount) -negative $1.80 Perfect Fit Jeans Leggings $14.97 Perfect Fit Jeans Leggings (Discount) -negative $1.80 Amount $41.31 Perfect Fit Jeans Leggings (Discount) -negative $1.80 Shipping $5.99 Total $45.50
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Disputes
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How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Also make sure you have activated the below link in case you have to return the item to get a refund
https://www.paypal.com/us/smarthelp/article/FAQ3544
Advice is voluntary.
Kudos / Solution appreciated.
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