service charges on credit card

paulxh
New Community Member

I receive every once in a while a $5 charge marked *PHPFMG on my credit card, i have seen this appear on my card over a 2 year period. since it is only $5, i have just paid it, but i would like to know what it is, since paypal claims they do not charge a fee for an opened account.

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PayPal_JonK
Moderator
Moderator

Hello @paulxh,

 

Welcome to the PayPal Community Forum! This is a great question. I can confirm we do not charge any yearly or monthly fees just to have a PayPal account open. We do have a couple merchant services such as PayPal Payments Pro or Virtual Terminal that charge $30/mo, but nothing that charges $5 a year. 

 

If you see this transaction in your recent PayPal activity, I recommend reporting this transaction as Unauthorized. Here's a great Help Center article to walk you through that process: How do I report potential fraud, spoof or unauthorized transactions to PayPal?

 

If you only see this charge on your card and do not see it in your recent PayPal activity, I recommend reporting it as unauthorized with your card company / bank.

 

Cheers!

 

 - Jon K


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